Student Rights and Refunds

Student Rights

Students have the right to cancel and obtain a refund of charges paid through attendance at the first class session, or the seventh day after enrollment, whichever is latest. Students may cancel a program by emailing the training coordinator at the AcademyX branch where the student is taking classes.

Grievance Policy

AcademyX takes very seriously any student grievances. Students should email grievances directly to the CEO by submitting an email to with a delivery receipt option, indicating "Complaint" in the subject line. An investigation will be made within 24 hours of receipt of the grievance, to include a determination of the cause of the grievance and one or more cures. If no resolution is acceptable to the student and AcademyX faculty, or procedures are found to be the legitimate and sole cause of the grievance, and the grievance prevents the student from achieving the educational goals of their program of study, AcademyX will offer a full refund of all charges, including tuition, books and registration fees.

Student's Right to Cancel

Students have the right to cancel and obtain a refund of charges paid through attendance at the first class session, or the seventh day after enrollment, whichever is latest. A cancellation request must be submitted in writing, by email or postal mail, to the training coordinator at the AcademyX branch where the student is taking classes. The effective cancellation date is the date of email postmark or in-person delivery.

Dismissal and Refund

Students may be dismissed on the basis of lack of attendance or a student's conduct. Refund policy shall be the same for dismissals as for voluntary cancellations and withdrawals.

Cancellation of Contract and Refund

AcademyX will refund 100% of the amount paid for institutional charges, less the books/equipment/lab, assessment, registration and STRF fees in an amount not to exceed two hundred fifty dollars ($250), if notice of cancellation is made before attendance at the first class session, or the seventh class day after enrollment, whichever is later.

Withdrawals and Pro-Rated Refunds

If a student withdraws from an educational program prior to completing 60% of the program, the student is entitled to a pro-rated refund of charges paid. The refund calculation shall be:

(Total Charges Paid - Total Non-refundable Charges) - [((Total Charges - Total Nonrefundable Charges)/
Number of Days or Hours in Program) x Number of Days or Hours Student attended]

Example:
A student registers for a 72-hour course with list price of $1950. Student pays $1035 composed of: $975 in tuition (the other half due later) and $60 of non-refundable books, equipment, lab, assessment, registration and STRF fees. Student withdraws from course after attending 24 hours of instruction. Refund is:

For the purpose of determining the amount you owe for the time you attended (to include the hours of training offered to the Student but not attended by the Student), you shall be deemed to have withdrawn from the course when any of the following occurs:

  1. You notify AcademyX of your withdrawal or the actual date of withdrawal
  2. AcademyX terminates your enrollment due to academic failure or for violation of its rules and policies stated in this Catalog
  3. You failed to attend more than 3 class sessions in a row and haven't scheduled any make-up sessions. In this case, the date of withdrawal shall be deemed to be the last date of recorded attendance
  4. You fail to return on schedule, from an approved leave of absence. Termination will be the scheduled date of return

Refund Timeline and Recipient

AcademyX will pay or credit refunds within 45 calendar days of a student's cancellation or withdrawal. Refund will be sent to the original payer of the agreement (either student or third party payer, as appropriate) - less non-refundable registration fee, STRF, and cost of materials, services (such as equipment processing and installation), and equipments tendered to the student prior to cancellation.

Loans and Refunds

If a student obtained a loan to pay for any educational program, the student will have the sole responsibility to repay the full amount of the loan, plus interest, less the amount of any refund. If a student defaults on a federal or state loan, both of the following may occur:

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